Privacy Policy

Effective date: 02/03/2026  

Shays Enterprises LLC DBA Shays Tax Services ("Shays Tax Services," "we," "us," or "our") values your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

We may collect the following types of information:

• Information you provide: Name, email address, phone number, mailing address, and any information you submit through our forms or communications.
• Service and communication data: Details about your requests, appointments, messages, and communications with us (including the date/time and content of messages you send to us).
• Website usage data: Information about how you use our website, such as pages viewed, links clicked, and approximate location derived from IP address.
• Device and technical data: IP address, browser type, device identifiers, operating system, and similar technical information.
• Cookies and similar technologies: We use cookies and similar tools to help the site work, understand usage, and improve your experience.

We use information to:

• Provide and improve our services
• Respond to inquiries and provide customer support
• Communicate about appointments, service updates, and account-related information
• Send marketing messages if you opt in (including SMS, where applicable)
• Maintain security, prevent fraud, and comply with legal obligations

If you opt in to receive text messages, we may send you SMS/MMS messages that may include service updates, reminders, and marketing/promotional messages.

• Message frequency: Up to 12 messages per month (may vary).  
• Opt out: Reply STOP to unsubscribe at any time.  
• Help: Reply HELP for help.  
• Rates: Message and data rates may apply.

Important: We do not sell or share your mobile phone number, SMS opt-in status, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

For more information, see our SMS Terms: https://shaystaxservice.com/sms-terms

We do not sell your personal information.

We may share information only in these situations:

• Service providers (vendors): We may share information with vendors who help us operate our business (for example, website hosting, analytics, communications tools, and SMS delivery providers). They may only use information to provide services to us and must protect it.
• Legal and safety: We may disclose information if required by law or if we believe it is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.
• Business transfers: If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

We may use analytics tools to understand how our website is used. These tools may collect information such as IP address, device identifiers, and browsing activity. We use this information to improve our website and services.

• Email marketing: You can unsubscribe from marketing emails using the link in the email.
• SMS marketing: Reply STOP to opt out of text messages.
• Cookies: You can control cookies through your browser settings. Some site features may not work properly if cookies are disabled.

We keep personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and applicable requirements.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

If you have questions about this Privacy Policy or want to request access to or deletion of your information, contact us:

• Email: info@shaystaxservice.com
• Phone: 240-270-5117

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new effective date.